
Learn How To:
- Gain feedback and insight on service, events and products
- Promote events or new products and specials
- Encourage trials by offering specials and discounts
- Leverage your network and existing clientele as your own brand ambassadors that spread the word about your brand
- Have a direct dialogue with your current customers and potentially reaching new ones
- Update customers and your community on new projects
- Increase excitement and foot traffic by sharing information, such as contests and giveaways
- Connect with your franchises or affiliates and create an online support community
- Find affiliates or employees
- Monitor reputation and provide complaint resolutions






